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Zillion SMS Terms of Service

Effective date: March 3, 2026

  1. Insurance Offer: Users who opt in to receive an “insurance offer” from Zillion will receive an SMS that contains a link, taking you to a page where you can further opt in to an “insurance quote”. If you opt in to the “insurance offer” but not the “insurance quote”, you will receive follow up sms as a reminder to opt in to the “insurance quote”.
    Insurance Quote: Users who opt in to receive an “insurance quote” from Zillion will receive an sms with a link to view their “insurance quote”.
    Customer Service: Users may reply to any sms in order to obtain customer service. Customer Service may send you sms messages to communicate with you regarding your quote and may also send you sms messages reminding you when your quote will expire.
    Policyholders: Existing policyholders of Zillion may receive operational sms messages from Zillion as necessary to provide the insurance services. These include customer service, renewal of policy reminders, and other sms messages as necessary.
    2FA/MFA: Users who opt in to 2FA/MFA will receive two-factor authentication (2FA) codes.
  2. You can cancel the SMS service at any time. Just text “STOP” to the short code 23727. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us, including operational and customer service sms messages. If you want to join again, just text “START” to the short code 23727 and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at help@myzillion.com or (844) 699-4554.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: myzillion.com/privacy
  7. If you have any questions regarding terms of use, please read our terms of use: myzillion.com/terms

Zillion partners with jewelers to offer their customers lower rates on jewelry insurance. If you don’t see your jeweler on our list, we’re sorry, we won’t be able to offer you a quote for insurance. If you purchased from a Preferred Jewelers International retailer please email us at partners@myzillion.com and let us know the name of the retailer. Thank you.