San Francisco, CA – Shreve & Co., California’s oldest and one of the most trusted independent jewelers has integrated Zillion into its San Francisco and Palo Alto stores to instantly insure jewelry purchases before their guests leave the store. Shreve & Co. has been serving the needs of their customers for over 170 years and has evolved with the times by shifting services to the digital world. Embedding Zillion to enable personal jewelry insurance on mobile is yet another example of how the jeweler provides valuable benefits to an ever changing customer base.
Zillion’s integrated service embeds an insurance protection option at point of sale and automatically presents itself at checkout. It’s a service that Shreve & Co uses to increase its service value and differentiate its business.
“Digital services on mobile are important to our customers, and understanding their needs is paramount to our success”, said Diane Adams, Shreve & Co.’s Director of Merchandising and Operations. “Embedding Zillion into our post checkout flow literally wows our guests. With a click on their phone, jewelry is instantly protected. It’s effortless yet provides the exact value that today’s buyers have come to expect. They appreciate the fact that we care for them.”
“Consumers expect instant everything and they don’t want to be hassled by apps, forms or waiting”, said Adam Black, Managing Director at Zillion. “Shreve & Co has a keen understanding of what consumers want, and Zillion’s integrated service creates a seamless customer and jeweler experience”.
