San Ramon, CA – Heller Jewelers, an independent and luxury retail jeweler, has integrated Zillion’s instant insurance protection for their customers at the conclusion of a sale. Through the retailer’s point of sale system, The Edge, Heller customers receive a quote and enjoy insurance protection while they decide. It’s a great Protect Now, Decide Later benefit, and like no other.
Store associates benefit, too, by being the hero and saving time with the auto creation of Statements of Value. It’s a win-win for Heller and their guests, as the retailer facilitates an amazing customer experience and avoids spending hundreds of hours creating appraisals.
“Digital services help our business and create great experiences,” said Scott Heller, Owner of Heller Jewelry. “Zillion’s instant protection and appraisal creation is a differentiator that our customers and store associates appreciate. It’s a simple process that adds so much value.”
“Retailers have the opportunity to wow customers by extending service to after the sale,” said Adam Black, Managing Director at Zillion. “Heller Jewelers has embraced the instant protection benefit that customers seek while saving their associates significant time in the sales cycle.”
