New York, NY – Kwiat, a luxury brand known to design and craft the most exquisite diamond jewelry, has selected Zillion to instantly protect its customers and assure brand replacement in the event of loss. By embedding Zillion in-store and online, Kwiat has enabled a personal jewelry insurance experience like no other. It is yet another example of how the jeweler differentiates its business and supports its brand promise.
The Kwiat family has focused on crafting timeless diamond jewelry for generations, and by partnering with Zillion, Kwiat diamond jewelry can be protected instantly at the time of purchase. It’s an integrated and frictionless service that wows customers and promises a Kwiat diamond jewelry replacement in the event of a loss.
“Our customers are an extension of our family, and they value our approach to caring for them”, said Greg Kwiat, CEO. “Zillion’s instant protection and replacement process is an extension of that care. We emphasize finding the right diamond that fits our guest’s need and appreciate that Zillion can immediately protect that purchase while sharing a quality-first mindset in the event of a loss.” Megan Finn, Head of Concierge, added, “Partnering with Zillion has aided in our ability to provide high standards in post-sales support, crucial for our customer satisfaction.”
“Consumers naturally have angst when their jewelry is damaged or goes missing”, said Adam Black, Managing Director at Zillion. “Beyond our instant coverage of a Kwiat purchase, we understand that customers have an emotional attachment to their jewelry. Our integrated service and partnership model supports the Kwiat brand, and assures Kwiat guests that, together, we will take care of them.”
