Our Mission

Making it super easy to protect the jewelry you love.

We’ve reinvented personal jewelry insurance with our embedded insurance platform at point of sale. We have a passion for delighting customers and believe that customers should have the ability to protect their jewelry immediately at time of purchase without hassle or delay. We take pride in caring for our customers, and nowhere is this more important than when it’s time to honor a claim, in a timely manner, and without hassle. This is our opportunity to exceed expectations, and remind our customers why they put their trust in Zillion.

Rated A+ Superior by A.M. Best

We're proud that our customers are backed by AXA XL, highly rated and one of the largest insurers of jewelry in the world.

Our values

“We consider it an honor and privilege to be leaders in our communities"

The Zillion Team

Do what's right

We assume good intent and hold ourselves and others accountable to the highest standards in all we say and do.

Great customer experiences through experimentation

We value speed and calculated risk taking, rapidly experimenting to success with no fear of failure.

Deliver the highest quality for customers

We strive to deliver the highest quality for customers and take pride in maintaining a high bar for our team.

Ownership mindset

We’re empowered to take ownership and make courageous decisions.

Win and lose as a team

Our culture is built on trust and we value transparency. We support each other as a team with humility, openness, and self awareness in order to learn and improve.

Results driven

We are keenly focused on what’s most important and execute to deliver timely outcomes.

Give back

We seek to pay it forward and consider it a privilege to help our community and each other.

Memberships

We're proud to be members of the following organizations contributing to the ongoing improvement of the jewelry industry.

Industry partnerships

We've partnered with leading companies in the jewelry industry to provide additional value and a better experience for jewelers and consumers.

Our leadership

Zillion's Jewelry Innovation Council

The purpose of the Zillion’s Jewelry Innovation Council is to bring industry experts together to discuss opportunities, challenges and next steps in providing more transparency, value-added services, and delight to the Jewelry Industry – all with an eye toward better serving the end consumer.

A Pioneering industry professional who has led:
Women’s Jewelers Association, Jewelers Board of Trade, American Gem Society (AGS), Diamond Empowerment Fund, 24 Karat Club of New York

President, Int’l Diamond Mfg Assoc., First President Jewelry Council, Board Member – American Gem Society (AGS), Executive Committee IDMA, Former Chairman of the Board of Diamond Dealers Club of New York, Co-Chair DMIA Gemological CTE, Exec. Board Member 24 Kt Club, Vice President 24 Kt Club of NY

President, Int’l Diamond Mfg Assoc. Served on the boards of GIA, Jewelers Vigilance Committee, Diamond Development Initiative, and was a founding/charter member of the World Diamond Council.

Graduate Gemologist (GG)
Fellow – Gemological Assoc. of Great Britain (FGA), Senior Appraiser – American Society of Appraisers (ASA), Associate in Risk Management (ARM), Chartered Insurance Operations Professional Institute (CIOP)

Supporting our communities

Giving back to our communities is part of our values. We're proud of our team at Zillion and how we give our time and money to mentor, help those in need, and promote positive change within our communities and around the world.

Our Mission

Making it super easy to protect the jewelry you love.

Rated A+ Superior by A.M. Best

Our values

“We consider it an honor and privilege to be leaders in our communities"

Do what's right

Great customer experiences through experimentation

Deliver the highest quality for customers

Ownership mindset

Win and lose as a team

Results driven

Give back

Memberships

We're proud to be members of the following organizations contributing to the ongoing improvement of the jewelry industry.

Jewelers of America

Jewelers Board of Trade

Jewelers Security Alliance

Industry partnerships

We've partnered with leading companies in the jewelry industry to provide additional value and a better experience for jewelers and consumers.

Our leadership

Adam Black

Kevin Hartley

Craig Lyons

Jay Gerber

Zillion's Jewelry Innovation Council

Phyllis Bergman

Ronnie VanderLinden

Jeff Fischer

Patti Geolat

Supporting our communities

Giving back to our communities is part of our values. We're proud of our team at Zillion and how we give our time and money to mentor, help those in need, and promote positive change within our communities and around the world.