Our Mission

Making it super easy to protect the jewelry you love.

We’ve reinvented personal jewelry insurance with our embedded insurance platform at point of sale. We have a passion for delighting customers and believe that customers should have the ability to protect their jewelry immediately at time of purchase without hassle or delay. We take pride in caring for our customers, and nowhere is this more important than when it’s time to honor a claim, in a timely manner, and without hassle. This is our opportunity to exceed expectations, and remind our customers why they put their trust in Zillion.
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We're proud our customers are backed by AXA XL

Policies issued by XL Specialty Insurance Co., Exton, PA

Our values

“We consider it an honor and privilege to be leaders in our communities"

The Zillion Team

Do what's right

We assume good intent and hold ourselves and others accountable to the highest standards in all we say and do.

Great customer experiences through experimentation

We value speed and calculated risk taking, rapidly experimenting to success with no fear of failure.

Deliver the highest quality for customers

We strive to deliver the highest quality for customers and take pride in maintaining a high bar for our team.

Ownership mindset

We’re empowered to take ownership and make courageous decisions.

Win and lose as a team

Our culture is built on trust and we value transparency. We support each other as a team with humility, openness, and self awareness in order to learn and improve.

Results driven

We are keenly focused on what’s most important and execute to deliver timely outcomes.

Give back

We seek to pay it forward and consider it a privilege to help our community and each other.


We're proud to be members of the following organizations contributing to the ongoing improvement of the jewelry industry.
Jewelers of America

Jewelers of America

Advocates professionalism and adherence to high ethical, social, and environmental standards through the JA Code of Professional Practices.

Jewelers Board of Trade

Jewelers Board of Trade

Promotes the welfare of the jewelry industry by obtaining and delivering accurate and reliable credit information and related education.

Jewelers Security Alliance Logo

Jewelers Security Alliance

Provides crime information and assistance to the jewelry industry and law enforcement.

Industry partnerships

We've partnered with leading companies in the jewelry industry to provide additional value and a better experience for jewelers and consumers.
IGI Logo
RDI Diamonds Logo
CBG Logo
Preferred Jewelers International Logo
Rare & Forever Logo

Our leadership

Adam Black - Zillion

Adam Black

Managing Director

Kevin Hartley - Zillion

Kevin Hartley

Managing Director

Craig Lyons - Zillion

Craig Lyons

VP of Technology

Michele Chicoine

VP of Enterprise Partnerships

Jay Gerber - Zillion

Jay Gerber

VP of Sales

Karen Redfield

Director of Operations

Zillion's Jewelry Innovation Council

The purpose of the Zillion’s Jewelry Innovation Council is to bring industry experts together to discuss opportunities, challenges and next steps in providing more transparency, value-added services, and delight to the Jewelry Industry – all with an eye toward better serving the end consumer.
Phyllis Bergman - Zillion Innovation Council

Phyllis Bergman

Former CEO of Mercury Ring

A Pioneering industry professional who has led:
Women’s Jewelers Association, Jewelers Board of Trade, American Gem Society (AGS), Diamond Empowerment Fund, 24 Karat Club of New York

Ronnie Vanderlinden - Zillion Innovation Council

Ronnie VanderLinden

President DMIA of America

President, Int’l Diamond Mfg Assoc., First President Jewelry Council, Board Member – American Gem Society (AGS), Executive Committee IDMA, Former Chairman of the Board of Diamond Dealers Club of New York, Co-Chair DMIA Gemological CTE, Exec. Board Member 24 Kt Club, Vice President 24 Kt Club of NY

Jeff Fischer - Zillion Innovation Council

Jeff Fischer

President Fischer Diamonds

President, Int’l Diamond Mfg Assoc. Served on the boards of GIA, Jewelers Vigilance Committee, Diamond Development Initiative, and was a founding/charter member of the World Diamond Council.
Patti Geolat - Zillion Innovation Council

Patti Geolat

CEO Geolat Companies

Graduate Gemologist (GG)
Fellow – Gemological Assoc. of Great Britain (FGA), Senior Appraiser – American Society of Appraisers (ASA), Associate in Risk Management (ARM), Chartered Insurance Operations Professional Institute (CIOP)

Supporting our communities

Giving back to our communities is part of our values. We're proud of our team at Zillion and how we give our time and money to mentor, help those in need, and promote positive change within our communities and around the world.

Zillion partners with jewelers to offer their customers lower rates on jewelry insurance. If you don’t see your jeweler on our list, we’re sorry, we won’t be able to offer you a quote for insurance. If you purchased from a Preferred Jewelers International retailer please email us at partners@myzillion.com and let us know the name of the retailer. Thank you.