About Zillion

Our mission

Making it super easy to protect the things you love.

Our beliefs

We believe that ease, transparency, and competence are the pillars of great customer experiences. At Zillion, we strive to deliver the highest quality products and delightful experiences to our customers, so that they can enjoy their jewelry without worry, confusion, or an arduous insurance buying process.

Who we are

We are highly experienced insurance and technology professionals who are profoundly changing the way insurance gets done. We do this by focusing on positive outcomes, and simply and clearly building trusting and supportive relationships with our customers, partners and employees. Nowhere is this more important than when it is time to honor a claim, in a timely manner, and without hassle. This is our opportunity to exceed expectations, and remind people why they put their trust in Zillion.

Our values

Do what’s right... we assume good intent and hold ourselves and others accountable to the highest standards in all we say and do.

Great customer experiences through experimentation... we value speed and calculated risk taking, rapidly experimenting to success with no fear of failure.

Deliver the highest quality for customers... we strive to deliver the highest quality for customers and take pride in maintaining a high bar for our team.

Ownership mindset... we're empowered to take ownership and make courageous decisions.

Win and lose as a team... our culture is built on trust and we value transparency. We support each other as a team with humility, openness, and self awareness in order to learn and improve.

Results driven... we are keenly focused on what’s most important and execute to deliver timely outcomes.

Give back... we seek to pay it forward and consider it a privilege to help our community and each other.


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Adam Black

Co-Founder & Managing Director

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Kevin Hartley

Co-Founder & Managing Director

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Craig Lyons

Co-Founder & VP of Technology

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© 2020 by Zillion Insurance Services, Inc. 
3000 El Camino Real, Bldg. 4, Suite 200

Palo Alto, CA 94306