About Zillion

Our mission

Making it super easy to protect the things you love.

Our beliefs

We believe that ease, transparency, and competence are the pillars of great customer experiences. At Zillion, we strive to deliver the highest quality products and delightful experiences to our customers, so that they can enjoy their jewelry without worry, confusion, or an arduous insurance buying process.

Who we are

We are highly experienced insurance and technology professionals who are profoundly changing the way insurance gets done. We do this by focusing on positive outcomes, and simply and clearly building trusting and supportive relationships with our customers, partners and employees. Nowhere is this more important than when it is time to honor a claim, in a timely manner, and without hassle. This is our opportunity to exceed expectations, and remind people why they put their trust in Zillion.

Our values

Do what’s right... we assume good intent and hold ourselves and others accountable to the highest standards in all we say and do.

Great customer experiences through experimentation... we value speed and calculated risk taking, rapidly experimenting to success with no fear of failure.

Deliver the highest quality for customers... we strive to deliver the highest quality for customers and take pride in maintaining a high bar for our team.

Ownership mindset... we're empowered to take ownership and make courageous decisions.

Win and lose as a team... our culture is built on trust and we value transparency. We support each other as a team with humility, openness, and self awareness in order to learn and improve.

Results driven... we are keenly focused on what’s most important and execute to deliver timely outcomes.

Give back... we seek to pay it forward and consider it a privilege to help our community and each other.

Leadership

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Adam Black

Co-Founder & Managing Director

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Kevin Hartley

Co-Founder & Managing Director

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Craig Lyons

Co-Founder & VP of Technology

Zillion's Jewelry Innovation Council

The purpose of the Zillion's Jewelry Innovation Council is to bring industry experts together to discuss opportunities, challenges and next steps in providing more transparency, value-added services, and delight to the Jewelry Industry – all with an eye toward better serving the end consumer.

Phyllis Bergman
Former CEO of Mercury Ring

A Pioneering industry professional who has led:

Women’s Jewelers Association 

Jewelers Board of Trade

American Gem Society (AGS)

Diamond Empowerment Fund

24 Karat Club of New York

Ronnie VanderLinden


President Diamond Mfgs. & Importers Assoc. of America

President, Int'l Diamond Mfg Assoc.

First President Jewelry Council 

Board Member: American Gem Society (AGS)

Executive Committee IDMA

Former Chairman of the Board of Diamond Dealers Club of New York

Co-Chair DMIA Gemological CTE

Exec. Board Member 24 Kt Club

Vice President 24 Kt Club of  NY

Jeff Fischer
President Fischer Diamonds

President, Int’l Diamond Mfg Assoc.

Served on the boards of GIA, Jewelers Vigilance Committee, Diamond Development Initiative, and was a founding/charter member of the World Diamond Council.

Patti Geolat


Founder/ CEO Geolat Companies

Graduate Gemologist (GG)

Fellow, Gemological Associ.of Great Britain (FGA)

Senior Appraiser, American Society of Appraisers (ASA)

Associate in Risk Management (ARM)

Chartered Insurance Operations Professional Institute (CIOP)

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© 2020 by Zillion Insurance Services, Inc. 
3000 El Camino Real, Bldg. 4, Suite 200

Palo Alto, CA 94306